Avast and K9 cause Blue Screens


K9 is causing Blue Screens or Interrupted internet access because of a conflict with the latest update to Avast.


In order to configure Avast so that it works with K9, you need to perform the following steps:

  1. Go to the Avast Console.
  2. Turn off Web Shield.

You may need to wait a minute for the setting to take effect, but it should resolve your issue. This should be the configuration that Avast needs to be able to work with K9 with no problems.

This is not a K9 issue but is an issue resulting from the latest update to Avast. Please contact Avast to inform them of the conflict as there is nothing we can do at this time.