Effective August 1, 2016, Blue Coat Systems, Inc. was acquired by Symantec Corporation. The combined company is in a strong leadership position to define the future of cybersecurity and set the pace for innovation industrywide.
What this means for you:
For existing K9 users in the Americas, your K9 Personal Use License Agreement or K9 Commercial Use License Agreement with Blue Coat Systems, Inc. was assigned to Symantec Corporation effective September 1, 2016. All references to Blue Coat Systems, Inc. as a contracting entity are deemed references to Symantec Corporation and your ongoing contractual relationship is with Symantec Corporation. Symantec Corporation has assumed all of the rights and responsibilities of Blue Coat under your agreement and will continue to offer the K9 products and support on which you rely. Your continued use of K9 products or services under the terms acts as confirmation of your agreement to the assignment.
Europe, the Middle East, Africa, Asia & Pacific:
For existing K9 users outside the Americas, your K9 Commercial Use License Agreement or (as applicable) your K9 Personal Use License Agreement with Blue Coat Systems International SARL will be assigned to the Symantec entity identified below effective May 21, 2017. All references to Blue Coat Systems International SARL as a contracting entity shall be deemed references to the Symantec entity and your ongoing contractual relationship will be with the applicable Symantec entity identified below. Symantec will assume all of the rights and responsibilities of Blue Coat under your agreement and will continue to offer the K9 products and support on which you rely. Your continued use of K9 products or services under the terms will act as confirmation of your agreement to the assignment.
The applicable Symantec entity shall be as follows: (a) Symantec Limited, if you are located in the EMEA (Europe, Middle East, Africa) region; (b) Symantec Limited, if you are located in China; (c) Symantec Japan, Inc. if you are located in Japan; (d) Symantec Corporation if you are located in Thailand; or (e) Symantec Asia Pacific Pte Ltd. if you are located in the APAC (Asia, Pacific) region other than in Japan, China, or Thailand.
I’m an existing K9 user. Do I need to take any action in light of this change?
No, you may continue to use K9 as you always have.
Will there be any changes to how K9 functions on my computer or mobile device?
No, all K9 functionality will remain the same. We will continue to offer you product updates as we always have.
I’m an existing K9 commercial user. Will this change my commercial license fees or how I make payment?
No, you will continue to receive payment notices from Paypal. You may, however, notice changes in the description in your Paypal notice, such as referencing Symantec Corporation.
Do I now need to call Symantec Corporation if I am having a product support problem?
There will be no immediate changes to your support resources. Please see the K9 website at https://k9.symantec.com/support/overview for all your support needs.