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Instant Support Wizard
I forgot my K9 Android password
Password does not save
Avast and K9 cause Blue Screens
Install and Uninstall
Installing K9 on multiple computers
Uninstall Intructions (Mac)
How to Install K9
How to repair K9 Web Protection
Uninstall Instructions (Windows)
Operating System Compatibility
The program is incomplete or corrupt
Issues accessing the Internet
K9 Web Protection Not Responding (Windows)
No Internet access (Troubleshooting connection)
Troubleshooting Crashes or Blue Screens
You believe a site was incorrectly categorized (suggest a rating change)
K9 Web Protection Not Responding (Mac)
Mac Migration Assistant Causes K9 Not Responding
Pictures, Video, or other Web Content Blocked
Viewing Detailed Internet Activity Reports
How to block/filter specific videos on YouTube
How to check which version of K9 you are running
How to clear the K9 Internet Activity log
Testing if K9 is filtering your Internet access
K9 is not blocking a website
About the default protection level
What are Unrated Sites? And how do I block them?
Force Safe Search
How often is K9 updated?
How to block web URLs containing objectionable words
How to configure K9's settings
How to use and test time restrictions
Does K9 filter chat programs?
How to allow a website
How to clear the K9 rating cache
Is K9 compatible with desktop firewalls?
Why are sites blocked or logged when no one is on the computer?
The Administrative Interface is Blank or Unresponsive
Bark when blocked
Allowing k9filter.exe through your firewall
Can K9 control specific programs, ports, or protocols?
Does K9 filter Peer-to-Peer?
What category does a website belong to?
How to block a website
K9 Web Protection and Your Privacy
How to disable K9 filtering
You removed a site from the Allowed list in the Exceptions section, but you can still access it
Will K9 work through a proxy server?
Enforce K9 Safe Search
How to report a security issue
Resetting a lost or forgotten password
You have lost or forgotten your K9 license
Your license has already been installed on a different machine
Changing the email address for your account in the K9 user interface
How to change your K9 password
Not receiving emails from K9
Keeping your K9 installation secure
Forgot Passwords to K9 and Email Address
You did not receive an email with your license
How to obtain an additional K9 license
Determining when your license expires
Expired License error
Configuration for AVG
Configuration for Avast
Configuration for TrendMicro
K9 Browser for iOS devices (iPhone, iPad, iPod touch)
Disabling Safari Web Browser
Getting the app and devices supported
Reporting a K9 Browser crash/issue
K9 Browser for Android devices
Cannot launch default browser
K9 slows my phone down
Removing the notification icon
Installing on Kindle Fire
My problem is not listed
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