You want to install K9 Web Protection but forgot your K9 license.
If you forgot your K9 Web Protection license, you can request a license reminder email be sent to the current administrative email address we have on file by following these steps:
- Browse to https://k9.symantec.com
- Click [Get K9 Now]
- Fill in the form using the same email address you used to register K9 (or the current administrative email address if it has been changed) and click [Request License]. You will be informed that “there is already a license associated with” your email address. Below this message, you are presented with two options:
- You would like a list of your current licenses emailed to you.
- You would like to request an additional license.
- Please click the link next to the first option and check your email for the license reminder. If you do not receive the email, please check your spam folder.
- If in the future you need an additional K9 license, please repeat steps 1 to 3 and click the link next to the second option.