Support Overview

K9 offers three kinds of help:

For emergencies, you can access our automated support system by telephone. This support system provides answers in the form of pre-recorded messages. If you do not have Internet access, and need help with K9, please call 1-801-999-2959. Please note: This is not a live support number, and is not a toll-free call.

Attention CA Customers Blue Coat no longer partners with CA to deliver K9 to CA eTrust® Internet Security Suite users. If you received K9 as a part of CA eTrust Internet Security Suite, you are still entitled to free, 24x7 email and chat support from CA. Visit the CA support website for more details.