How to change your K9 password

Symptom

You want to change the password for K9 Web Protection

Solution

You can change your password from within the K9 administrative interface.

  1. Launch K9 from your Start menu.
  2. Click [Setup] and sign in with your current password. If you forgot your password, please click the link "Forgot Password" to request a temporary password that will be set to the email address on file for your K9 license.
  3. Once you are in the "Setup" section of the K9 admin page, click the [Password/Email] tab in the left column. 
  4. Enter your current password in the first box and enter your new password in both the second and third boxes.
  5. Click the [Change Password] button.