K9 offers the following support options:

• Instant Support – A list of solutions to common issues and how to contact the support team.
• Frequently Asked Questions – A list of our more frequently-asked questions.
• Community Idea Forum (Feature Requests) – Enter or vote for new features you would like to see in K9.

For emergencies, you can access our automated support system by telephone. This support system provides answers in the form of pre-recorded messages. If you do not have Internet access, and need help with K9, please call 1-801-999-2959. Please note: This is not a live support number, and is not a toll-free call.

Blue Coat Systems, Inc. 420 N. Mary Avenue, Sunnyvale, CA 94085