K9 offers three kinds of help:

• Instant Support – A list of solutions to common issues and how to contact the support team.
• Frequently Asked Questions – A list of our more frequently-asked questions.
• User Forum – Post questions for other K9 users to answer. Please note that this is not an official K9 Web Protection support path.

For emergencies, you can access our automated support system by telephone. This support system provides answers in the form of pre-recorded messages. If you do not have Internet access, and need help with K9, please call 1-801-999-2959. Please note: This is not a live support number, and is not a toll-free call.